Cadence puts the approved next line and the required disclosure on your rep's screen, enforced from your own scripts and signed to an audit trail. Conversation intelligence grades the call after the revenue and the liability already exist. Cadence works while the call is still live.
Most sales software shows up to the funeral. It files the transcript and hands your rep a verdict next Tuesday, about a deal that died Monday and a disclosure that was already missed.
New hires deliver from the approved playbook the moment they put the headset on, so ramp time stops bleeding a high-turnover floor.
The proven next line and rebuttal appear the instant the objection lands, so variance across ten thousand calls collapses toward your top performer.
A mandated disclosure that has not been said is flagged before the call ends, so the words happen on time instead of getting logged as a miss.
Every call is signed and exportable, turning a regulator conversation from something you survive into something you hand over.
Retrieval runs over your own approved playbook with local speech to text, so the source of truth and the data residency stay yours.
Scripts, stages, and disclosures live in a swappable pack. Pointing Cadence at a new vertical is a config change, not a rebuild.
Disclosures are enforced in real time against your own approved language. Every call is signed to an audit trail. One avoided FTC, TCPA, CFPB, FINRA, or CMS action is the entire business case by itself. Red means a real liability. Green means it was said. Amber means now.
High-pressure objections and mandated fee and savings disclosures, with a regulator who reads transcripts. Cadence holds the rep to the approved rebuttal and enforces the disclosure before consent.
CMS scope-of-appointment and required disclaimers happen on time, every enrollment call, with the trail ready for the annual audit.
APR, fee, and state-specific disclosures enforced live, so a loan officer under pressure never improvises into a violation.
Right-to-cancel, financing terms, and price disclosures said on time on a high-volume floor, with new closers ramped to standard on call one.
One conversion point across a high-volume floor pays for the platform many times over. The upside is lift. The downside you remove is the off-script line that loses the deal while you find out next week.
Enforced disclosures and a signed, immutable trail you can put in front of an auditor. Clean under the EU AI Act in its default configuration. You say yes without inheriting a reputational landmine.
Ramp drops and drift drops. The prompt lands before the rep needs it. Live coaching on every call, every rep, every shift.
Rep-facing live execution and compliance control. It gets onto the floor past procurement review, and proves conversion lift and disclosure enforcement on real calls.
Live listen-in, call review, scoring, and structured coaching, built on the records Cadence already produces. Full manager visibility into every call, every rep, every shift.
Out of the box, Cadence is rep-facing coaching, enforced disclosures, and a signed audit trail — no emotion detection, no prospect profiling, no covert monitoring. Clean under the EU AI Act on day one. The deeper signals below ship switched off and stay your decision to enable, under your own jurisdiction and consent posture.
A real-time read on caller tone, stress, and intent to sharpen the next prompt. Disabled at install; enable per jurisdiction where workplace emotion inference is permitted and disclosed.
Persistent caller profiles and propensity signals built across calls. Disabled at install; enable where your privacy basis and notices allow it.
Live listen-in, scoring, and manager review across every rep and shift. Disabled at install; enable with your consent and works-council posture in place.
Each advanced capability is a per-tenant toggle in admin, logged to the same audit trail, and gated so the activating customer is the data controller. Cadence ships compliant; what you switch on is governed by you.